|Preferred GIAC Certifications||GSIF, GSEC, GCED, *|
As a Professional Services Engineer, your goal is to enable successful adoption of Skybox by our customers. Delivering onsite and remote software and consultative professional services, you will be providing our customers with technical expertise for solution implementations – including customer discovery sessions, solution design, software installation and configuration, functional and integration testing, technical documentation and knowledge transfer.
You will work with our account teams and customers to implement solutions that enables them to realize the value of Skybox. You will support the project team in developing and presenting high-quality deliverables. You will be part of a winning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued. #LI-JB1
Deploy Skybox for customers and manage the full life cycle of deployment - planning to completion
Lead value-added services, such as process automation, best practices, integration activities, etc.
Provide routine adoption based tasks, such as health checks and abbreviated training
Function as a technical resource for best practice and how-to questions.
Participate in post-sales customer meetings, presentations, requirements gathering, solution design and competitive positioning
Ability to learn and integrate with 3rd party technologies
Ability to think creatively and contribute to new ideas and initiatives
Collaborate closely with internal stakeholders including Customer Support, R&D and Sales teams in order to identify opportunities that impact satisfaction.
Desired Skills and Experience
5+ years experience with Firewalls, Access Policy and Change Management.
5+ years experience in IT/IS security practices such as Risk and Vulnerability Management
5+ years' experience in networking and security systems
3+ years of professional experience, especially in advanced network solution design and development
2+ years of experience focused on cloud platform technologies, AWS, Azure, Google Cloud, Kubernetes, Docker, etc
Experience with customer-facing activities (pre/post-sale), as well as security and network consulting
Hands-on system administration skills and experience with Linux
Able to work independently, with a group and in a fast-paced environment
Proven technical skills including TCP/IP, routing technologies, firewall technologies and vendors, Linux, Cisco IOS, VPN, basic scripting/programming experience, private and public cloud technologies
Experience with (a) networking devices (Switches, Routers etc.), including virtual routing and software-defined networking OR (b) firewall administration/configuration (Check Point, Palo Alto Networks, Cisco, Juniper, etc.)
Strong presentation & negotiation skills
Excellent communication, critical thinking & analytical skills
Ability to travel when needed on-site at customer locations