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Published: 2009-05-14,
Last Updated: 2009-05-14 22:36:04 UTC
by Joel Esler (Version: 13)
18 comment(s)

I am affected as well.  :)

We've received several reports in the past few minutes about Gmail being down.  Don't have a timeframe on how long it will be down, but it looks like Gmail has been unresponsive for about the past 10 minutes.  I'll update this diary if it continues.

Update:  According to people sending in reports via Twitter, it's been down for about since about 10:45 EDT.

Update 2:  Receiving reports of a total fail of Google Applications.  Gmail, Reader, Docs, News, Apps..etc.  Thanks for those reports via Twitter.

Update 3:  Reports of Google working in some areas (West Coast, co.uk, and others), however the outpage appears to pretty widespread for the most part.  Probably depends on which Google Data Center you are connected to.

Update 4:  Received a report theorizing that it's not actually Google that is down, it's AT&T's networks, anything that is touching AT&T's network on the way to Google is getting hosed.  I've had one confirmation come in of this, can anyone else confirm (answer via Twitter or the comments to this post, as my mail isn't working!)

Update 5 (to Update 4):  Getting confirmations of reports of outages via AT&T, also receiving successful connection reports going through AT&T.  So it's intermittant.  Most likely a problem with Google localized at their various data centers.

Update 6:  I can now successfully connect to Google Applications.  Gmail, News, Reader.  All up at my location (East Coast).

Update 7:  Receiving reports of Google coming back up for everyone now.  Still down in some areas, but it appears connectivity is being restored.  We'll have to wait and see what the end result was, but I'd like to thank the hundreds of people that followed along with us via Twitter.  We were receiving live reports from around the world.  Apologize to anyone who has the SANS Twitter account going directly to their phone (there was a lot of Tweeting going on!).  Next time we follow something live like that, we'll try and warn you. 

However, I think it to be very interesting that we used Twitter as a realtime communications medium like that.   We have several realtime methods of getting a hold of us.

The contact link above at the top of the screen.

Twitter (obviously)

IRC:  #dshield on irc.freenode.net

Update 8:  Google's page for the status of their apps.  I didn't post this earlier, as with Google down, I couldn't get to this page either! http://www.google.com/appsstatus#rm:0/di:1/do:1/ddo:0

Update 9:  Google has posted what happened on their blog:  here.

Update 10: (Final Update, most likely.)  A great view from an ISP's point of view courtesy of Arbor.  Take a look at this blog post to see a graph of the sudden drop off.

-- Joel Esler | http://www.joelesler.net | http://twitter.com/joelesler

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18 comment(s)

Comments

I can't get to anything google related. Gmail, Google Search, Google News.
posted by Chas, Thu May 14 2009, 15:13
Gmail is working just fine for me at the moment.
posted by gibbonsec, Thu May 14 2009, 15:24
No problem here either - both my networks seem fine.
posted by Jason, Thu May 14 2009, 15:35
Gibbonsec -- What is your location if you don't mind sharing?
posted by Joel, Thu May 14 2009, 15:35
Sorry - removed my location thinking I was going to add - Canada here - can't give upstream.
posted by Jason, Thu May 14 2009, 15:36
I just added the "Ad Blocker" Firefox add-on to block Google-Analytics so my pages will load. I'm in the DC area, and have seen this outage for about an hour (starting shortly before 11 AM EST)
posted by Randy, Thu May 14 2009, 15:51
That's fine, Jason. Thank you.
posted by Joel, Thu May 14 2009, 15:51
Thank you Randy.
posted by Joel, Thu May 14 2009, 15:51
Gmail is working just fine for me at the moment.
posted by gibbonsec, Thu May 14 2009, 15:54
I'm on the west coast of Florida, sir.
posted by gibbonsec, Thu May 14 2009, 15:55
Works for me in Canada, here's a Trace Route to mail.google.com:

4 209.29.16.253 (209.29.16.253) 4.054 ms 3.294 ms 9.153 ms
5 toroonxngr00.bb.telus.com (154.11.6.86) 33.399 ms 83.074 ms 4.448 ms
6 154.11.2.154 (154.11.2.154) 28.239 ms 7.893 ms 4.883 ms
7 216.239.47.114 (216.239.47.114) 3.522 ms 3.038 ms 3.922 ms
8 209.85.250.111 (209.85.250.111) 19.674 ms 44.686 ms 69.996 ms
9 209.85.249.19 (209.85.249.19) 98.159 ms 72.14.233.116 (72.14.233.116) 67.066 ms 80.345 ms
10 216.239.46.204 (216.239.46.204) 90.660 ms 72.939 ms 209.85.248.129 (209.85.248.129) 64.282 ms
11 216.239.46.208 (216.239.46.208) 157.700 ms 64.233.174.131 (64.233.174.131) 72.496 ms 72.396 ms
12 216.239.49.166 (216.239.49.166) 84.104 ms 96.464 ms 64.233.174.129 (64.233.174.129) 72.651 ms
13 209.85.254.146 (209.85.254.146) 99.721 ms px-in-f18.google.com (74.125.155.18) 72.392 ms 72.516 ms
posted by Kevin, Thu May 14 2009, 15:57
I'm on the west coast of Florida, sir.
posted by gibbonsec, Thu May 14 2009, 15:58
An interesting side-note. I use Meebo (www.meebo.com) for IM services. My GoogleChat works through the Meebo service.
posted by Randy, Thu May 14 2009, 16:00
Thank you Gibbonsec, Kevin, and Randy.
posted by Joel, Thu May 14 2009, 16:02
Here in Maine, with ATT T's we are back up and running.
posted by Davef, Thu May 14 2009, 16:14
Still no GMail here (Washington, DC) but other Google functions are avialable.
posted by Randy, Thu May 14 2009, 16:20
Things seem to be coming back up slowly. Thanks for the reports.
posted by Joel, Thu May 14 2009, 16:23
Here in Maine, with ATT T's we are back up and running.
posted by Davef, Thu May 14 2009, 16:40
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